Mix Up

An interesting problem came up at the factory today. There were two orders for the same customer going to different places. One was going to Six Flags Great Adventure in New Jersey and the other was going to Six Flags Great America in Illinois. The shipment going to New Jersey was on Fed Ex and teh shipment going to Illinois was on UPS. The supervisor at the loading docks had to leave early from work to go to a doctor's appointment. Thus, he left the employees under him in charge, who are much younger, inexperienced, and less industrious. As the UPS Driver is crossing Indiana and he stops, he noticed that the boxes from Classic Toy have Fed Ex labels. Uh oh. The workers at the loading dock had accidentally switched the boxes. They loaded the Fed Ex boxes on to the UPS truck and the UPS boxes on to the Fed Ex truck. Both trucks were headed in the opposite direction that the boxes needed to go and the boxes were on the wrong trucks. The UPS driver, very angry, called Mr. Feuer to tell him the situation and headed back to Cleveland. Mr. Feuer then called the Fed Ex driver and told him to turn back. This whole episode left Six Flags, Fed Ex, and UPS angry at Classic Toy and Mr. Feuer, which hurts business. They all lose time and money in this process.  It also left Mr. Feuer disappointed in his employees, and the supervisor exasperated with his underlings. Mr. Feuer lamented, "Young people these days want a job and to get paid, but they don't really want to work that hard."